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🌍 Remote Tech 4 Me 🌍
💻💻

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Your Gateway to Remote Opportunities . . .

Explore the Nearsure experience! 

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. 

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. 

Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. 

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. 

Ready to grow with us? 🚀 
 
Here’s what we offer you by joining us! 
 
Competitive USD salary 💲 – We value your skills and contributions! 

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!  

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!  

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture. 

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better. 

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance! 

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community. 

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family! 
 
 
About the project 
 
As a DevOps Engineer, you will help scale and automate our infrastructure. You’ll work closely with engineers to improve performance and reliability and deploy resilient, secure systems using IaC practices. 
 
 
How your day-to-day work will look like 
 
Propose and drivebest practices to optimize cloud presence, performance, and security. 
Implement infrastructure and cloud solutions, including computing, networking, routing, and security. 
Createautomation and use monitoring toolsto build, deploy, and support cloud implementations efficiently. 
Carry outdebugging, troubleshooting, modifications, unit testing, and supportfor cloud-based solutions. 
Produce solution designdocumentsand solicit agreement from stakeholders. 
Own responsibility for theevaluation of technical risks and map out mitigation strategies. 
Prefer to work onagile software developmentprojects withglobally distributed teams. 
 
This would make you the ideal candidate 
 
Bachelor's Degree in Computer Science, Engineering, or a related field. 
6+ Years of experience working in DevOps, Cloud Engineering, or related roles, with demonstrable impact in large-scale environments. 
Excel in currentcloud computing trends and technologies. 
Knowledge of one or morecloud environments, such as Azure Cloud, Google Cloud, or AWS. 
Experience programming and coding languageslike Python, Ruby, and Shell. 
Working experience withKubernetes and microservice architecture. 
Experience working with CI/CD pipelines across multi-cloud environments (AWS, Azure, GCP). 
Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. 
 
What to expect from our hiring process 
 
1️. Let’s chat about your experience!  
2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.  
3. Nail that, and you’ll meet our client - your final step to joining our amazing team! 
 
🎯 At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team! 

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.  

Let’s work together to shape the future of technology!  

🧑💻 Apply now! 

By applying to this position, you authorize Nearsure to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.

Tech9 is shaking up a 20-year-old industry, and we're not slowing down. Recognized by Inc. 5000 as one of the nation's fastest-growing companies. We're also proud to be ranked as the 23rd fastest growing company in Utah and a recipient of the prestigious award for Forbes' Top 500 Startup Companies to Work For (second year in a row!).

We invite you to interview with us, show us what you can do, and find out how Tech9 can provide you the DevOps opportunity  you're looking for!

Benefits:

  • Full health insurance for you and your immediate family
  • 22 days of paid leave with 8 paid holidays
  • 100% remote work (Candidate can opt to work 100% remote, hybrid, or in-person at our Pune office)
  • Flexible Work Timings 
  • Excellent Work-Life Balance
  • Laptop reimbursement program

If you are looking for a change this is what we can promise you:

  • You will have challenging problems to solve
  • You will have flexibility and autonomy to solve problems and deliver solutions
  • We will provide a highly collaborative environment with skilled and super friendly teammates
  • We will fully support you in developing software the right way
  • We won't burden you with useless policies and procedures
  • We will provide you the tools you need to do your job right
  • 100% Remote Work, Forever! 

If that sounds attractive please apply! We'd love to talk to you.

Main Responsibilities: 

  • Own and maintain our current architecture environment and AWS cloud infrastructure
  • Manage CI/CD process for deployment
  • Create and manage development staging, UAT, production environments for full SDLC requirements
  • Identify opportunities to deploy cloud-native solutions that benefit our engineering team by measure of development speed, enabling team growth, and democratizing the codebases
  • Champion and lead implementation toward cloud-native technologies to enable growth of product and team while maintaining high velocity
  • Collaborate with the team to foster a growth environment for our product, technology, ideas, and people
  • Design and architect cloud-native implementations for eligible services
  • Improve code quality through code reviews, unit and feature testing, and software design
  • Share insights and discuss tradeoffs of different approaches to solve difficult problems,
  • ensuring that effective long-lasting solutions are implemented

Minimum Qualifications: 

  • Candidate must be located in India
  • Candidate must have a notice period of 45 days or less OR can join in less than 45 days (If your company allows for a buyout of your notice period, Tech9 will buy out the respective amount)
  • 4+ years of experience in managing AWS cloud infrastructure in Agile environments.
  • 3+ years of experience managing and operating Kubernetes clusters, preferably on Amazon EKS.
  • Proven experience with Terraform for infrastructure provisioning.
  • Strong understanding of AWS services such as EC2, EKS, ECS, VPC, RDS, IAM, Lambda, API Gateway, WAF, CloudWatch, SQS, KMS, Step Functions.
  • Solid understanding of stateful/stateless application deployments, microservices, and workflow orchestration.
  • Strong experience with AWS cloud management & best practices
  • Practical knowledge of cloud security best practices and implementation.
  • Cost optimization experience on AWS (rightsizing, budgeting, tagging, etc.).
  • Experience managing database migrations and versioning.
  • Experience with Third-party integrations.
  • Experience in setting up and managing monitoring, logging, and alerting systems (e.g., CloudWatch, Prometheus, ELK, Sentry, or Datadog).
  • Experience building and managing CI/CD pipelines using tools like GitHub Actions, Jenkins.
  • Familiarity with web server configuration tools like Nginx or Apache.
  • Good understanding of SDLC and DevOps lifecycle best practices.
  • Good experience with Redis, queues & caching technologies
  • Bachelor's Degree in Computer Science or related field

Preferred Qualifications:

  • Master's Degree in Computer Science or related field

Interview Process Overview

Below you'll find an outline of the interview plan for our DevOps Positions. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

  1. 30-minute screening with a member of our Recruitment team
  2. 1-hour google meet/Zoom technical interview with one of our engineers
  3. Client round interviews (Never exceeding four total with Tech9)

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Experience Requirements
Experienced

Explore the Nearsure experience! 

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. 

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. 

Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. 

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. 

Ready to grow with us? 🚀 
 
Here’s what we offer you by joining us! 
 
Competitive USD salary 💲 – We value your skills and contributions! 

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!  

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!  

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture. 

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better. 

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance! 

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community. 

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family! 
 
 
About the project 
 
As a .NET Engineer Lead, you will develop, maintain, test, and optimize a new modern software platform architecture, shifting the client away from the monolithic products and services that are currently the core platform. You will report to the Manager of Software Engineering. 
 
 
How your day-to-day work will look like 
 
Define and oversee migration strategy and architecture. 
Support and unblock the team across the codebase, architecture, and cloud infrastructure. 
Ensure test coverage, CI/CD practices, and code quality compliance. 
Coordinate work between both application migration streams. 
Communicate with stakeholders and product managers. 
 
This would make you the ideal candidate 
 
Bachelor's Degree in Computer Science, Engineering, or a related field. 
Expert in C#, .NET Framework (4.5/4.8), and .NET Core / .NET 8. 
Experience working with Azure (App Services, Redis, Functions, SQL, Traffic Manager). 
Experience leading CI/CD with Jenkins & Azure DevOps. 
Strong understanding of authentication (OAuth2, Google/Facebook Auth, Windows AD). 
Solid knowledge of API lifecycle management. 
Logging/Monitoring: Datadog, Log4Net, SonarQube. 
Testing strategy: Selenium (Python), XUnit/MSTest, TestRail. 
Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. 
 
What to expect from our hiring process 
 
1️. Let’s chat about your experience!  
2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.  
3. Nail that, and you’ll meet our client - your final step to joining our amazing team! 
 
🎯 At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team! 

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.  

Let’s work together to shape the future of technology!  

🧑💻 Apply now! 

By applying to this position, you authorize Nearsure to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.

Job Summary:

The Full Stack Engineer at Creative Chaos is responsible for designing and developing comprehensive web solutions utilizing Vue.js for front-end user interfaces and Node.js for back-end services. This role demands a strong background in both frameworks to ensure smooth operation, efficiency, and scalability of applications. The individual will work closely with design and product teams to bring concepts to life and enhance the user experience.

Responsibilities:

  • Build and maintain scalable web applications using Vue.js and Node.js
  • Collaborate with product managers and designers to translate business requirements into technical specifications
  • Develop server-side logic and databases to support front-end functionalities
  • Implement and integrate RESTful APIs
  • Ensure the performance, quality, and responsiveness of applications
  • Troubleshoot and debug issues across both front-end and back-end components
  • Participate in code reviews and promote best practices among the team
  • Stay updated on emerging trends and technologies in web development
  • Document workflows, code, and application processes
  • Collaborate effectively within a cross-functional team environment

Requirements

  • Bachelor's degree in Computer Science or related field
  • 4+ years of experience in full stack development, specifically with Vue.js and Node.js
  • Proficiency in Typescript, HTML5, and CSS3
  • Strong understanding of server-side languages and frameworks (Node.js, Express)
  • Experience with NoSQL and SQL databases (MongoDB, MySQL, etc.)
  • Familiarity with REST APIs and third-party services integration
  • Experience with Git and version control practices
  • Excellent troubleshooting and problem-solving abilities
  • Strong communication skills and ability to work within a team
  • Familiarity with agile development methodologies is a plus
  • Knowledge of testing frameworks (Jest, Mocha, etc.) is advantageous

Benefits

  • Paid Time Off
  • Work From Home
  • Health Insurance
  • OPD
  • Training and Development


About the company

Creative Chaos is an integrated technology innovation firm that specializes in building MVPs for startups and Fortune 500 companies. Our mission is to help startups and enterprises bring their ideas to life.

We believe that innovation can only be delivered through ruthless commitment, grit, and resolve of a team. Our process is driven by a proven MVP Development Framework and powered by passionate people who are committed to delivery and excellence. We specialize in building web applications, mobile apps and IOT solutions.

Key Facts:

• Established in 2000

• Headquartered in San Francisco

• Global Delivery Network with offices in Boston, Toronto and South East Asia

• 300+ full-time associates globally

• Specialize in product innovation and agile development

• 400+ successful projects across multiple industry verticals

• Focus on full life-cycle technology implementation and solutions

• Diverse technology expertise

About Us:

Chalice Custom Algorithms (chalice.ai) is the leading AI solution for brands applying their own data and analytics to real-time decisioning in ad buying. Our platform automates data ingestion, predictive analytics, and the deployment of custom bidding logic across all major DSPs, Meta, and YouTube. Chalice has been recognized as “Best Demand Side Tech” by AdExchanger and powered AdWeek’s “Best Use of Programmatic” in the 2023 Media Plan of the Year awards.

About the Role:
We are seeking a Director of Machine Learning Engineering (MLE) to lead the architecture, deployment, and optimization of our machine learning infrastructure and models. This role will report directly to the VP of Data Science and Analytics, manage our Senior MLE(s), and collaborate closely with the Engineering Architect to design and scale robust, low-latency enterprise pipelines. The Director will also mentor junior software engineers in machine learning engineering best practices, fostering growth across the team.

This is a high-impact position for a leader who thrives at the intersection of ML infrastructure, production systems, and business value delivery. You will help define the technical vision, ensure delivery of scalable AI solutions, and drive cross-functional initiatives that shape our platform’s evolution.

Key Responsibilities:

Lead the design, development, and deployment of scalable machine learning systems leveraging Databricks, PySpark, Rust, and Kubernetes for both low-latency applications and offline training pipelines.

• Oversee LLMs and neural network predictive modeling pipelines, ensuring performance, observability, and alignment with product strategy.

• Own the full ML lifecycle—from data ingestion and feature engineering to model deployment and performance monitoring.

• Collaborate with the Engineering Architect to build robust, fault-tolerant, and maintainable ML pipelines that support enterprise scale.

• Manage and mentor a growing team of 3 senior and junior MLEs and collaborate closely with software engineers, fostering technical excellence, code quality, and architectural rigor.

Own the end-to-end machine learning lifecycle from data ingestion and feature engineering through model deployment and monitoring.

• Partner with product, data science, and engineering teams to translate business objectives into technical solutions that drive measurable outcomes.

• Guide adoption of emerging technologies and techniques (e.g., LoRA, quantization, vector stores, Rust microservices for model serving) to improve model efficiency and latency.

• Ensure compliance with audit, privacy, and security standards in all ML engineering efforts.

Qualifications:

  • 8+ years of industry experience in machine learning engineering, with at least 3+ years leading ML engineering teams.

  • Deep experience building low-latency machine learning systems using Kubernetes, Rust, PySpark, and Databricks, Pytorch, Tensorflow, and state of the art neural network packages.

  • Proven track record in designing and deploying LLM- and neural network-based solutions at scale.

  • Experience with CI/CD Integrations and ML Data and Model versioning

  • Mastery of MLOps tools and processes (MLflow, Prometheus, Grafana, Airflow, etc.).

  • Strong experience with cloud platforms (AWS, Databricks) and production data engineering at scale.

  • Ability to influence architecture and strategy while being hands-on when necessary.

  • Experience in mentoring and developing technical talent across seniority levels.

  • Excellent communication and collaboration skills to partner across product, engineering, and executive teams.

  • Advertising technology or performance marketing experience is a strong plus.

Why Join Us:

At Chalice, you’ll be at the forefront of AI-driven advertising innovation. We offer:

  • A collaborative, high-performance environment where your work shapes the future of custom AI for brands.

  • Competitive compensation plus performance incentives.

  • Comprehensive benefits (medical, dental/vision, 401k options, unlimited PTO, 11 company holidays, year-end closure).

  • A culture that values transparency, non-conformity, and diversity of thought.

Be yourself at Protolabs 
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

Why Protolabs? 
We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 


Join our team as a Software Engineer (Contractor)
This is a remote role.

The Software Engineer is responsible for design, development, and support work on new and existing products in such a way to enhance or maintain their value, profitability and/or importance to the company.


What You'll Do
  • Develop and modify applications programs of a high degree of complexity and scope.
  • Design, code, test, debug, and document programs.
  • Carry out or participate in problem analysis and system design preparatory to the development of programs as appropriate to their level.
  • Give technical assistance to less experienced developers and collaborate with peers on development tasks
  • Keep related groups and management informed of progress and support requirements.
  • Interface effectively with engineers, developers, management, and other peers within the same discipline and with other disciplines. Respond in a timely manner, meet commitments, and treat peers with respect. Works at a high technical level during all phases of applications programming activities.
  • Work from basic systems designs and specifications and use standard procedures and techniques to maintain, modify, and devise new or existing applications programs of moderate complexity and scope.
  • Stay current on best practices in technology.
  • Perform other duties as assigned.


  • What it takes
  • Degree in Computer Science, Software Engineering, or related field or equivalent combination of education and experience
  • 3 or more years of software engineering experience
  • 2 or more years of experience with web technologies including JavaScript, HTML, CSS, node and npm
  • Experience building non-trivial applications in Vue.js or another modern Javascript framework (React, Angular, etc.)
  • Experience and working knowledge of .NET Core, C#, and MSSQL. Java experience will also be considered.
  • Experience working with REST and developing RESTful services
  • Experience with writing unit tests and their relevant technologies (Vitest, Jest, Moq, etc.)
  • Experience working with a version control system like Git, Bitbucket, Subversion or Mercurial
  • Experience working on an Agile scrum team
  • Experience working in a fast paced, collaborative environment
  • Knows and understands basic concepts and procedures in one of the development disciplines
  • ·Strong verbal and written communication skills
  • Excellent work ethic, positive attitude and sense of urgency

  • Nice to have:
  • Experience with TypeScript and other frontend libraries and technologies like Vite, Storybook, etc.
  • Experience with CSS preprocessors like SCSS, SASS, LESS, etc.
  • Job Title: Developer for Dealer Services

    Job Type: Full-time

    Years of exp: 7+

    Essential Job Functions:
    - Understands the full picture and helps operations with monitoring, dashboards etc.
     - work with architect on design
     - constantly keeps an eye on cost and performance of the system
     - work with BA on the integration requirements
     - Ability to trouble shoot performance issue and other functional issues
     - Attention to details and documents the key decisions made
     - Able to mentor or guide junior developers and do code reviews
     - Ability to handle fast paced projects and willing to look into production issues

    Job Summary:
    Looking for a developer who has hands on experience with Databricks/Pyspark , Java, Webservices. Position is long term and will likely be renewed annually.

    Minimum Qualifications and Job Requirements:
    * Must be a team player.
     * Must have at least 5 years of IT development experience.
     * Must have strong analytical and problem-solving skills.
     * Must have experience in designing solutions, performing code reviews, mentoring junior engineers.
     * Must have strong SQL and backend experience, and working on data driven projects.

    Must have following experience:
    Python/PySpark
    SQL/ PL/SQL
    Databricks
     * Java/C#
     * Preferred to have following experience:
    Azure
    Kafka
    Node JS
    Azure Data Factory

    Other Responsibilities:
    * Document and maintain project artifacts.
     * Maintain comprehensive knowledge of industry standards, methodologies, processes, and best practices.
    Promptly report any known or suspected loss, theft or unauthorized disclosure or use of PI to the General Counsel/Chief Compliance Officer or Chief Information Officer.
     * Safeguard the company's assets.
     * Adhere to the company's compliance program.
     * Maintain comprehensive knowledge of industry standards, methodologies, processes, and best practices.
     * Maintain focus on customer-service, efficiency, quality, and growth.
     * Collaborating with additional team members
     * Other duties as assigned



    Company Description

    👋🏼 We're Nagarro.

    We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (17 500+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

    By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.



    Job Description

     

    • Designing, developing, and optimizing ABAP programs in SAP systems.
    • Building and maintaining CDS Views for data modeling
    • Leading or supporting data migration projects,
    • Coordinating with teams across different locations to ensure seamless project execution.
    • Mentoring and guiding junior developers, fostering a collaborative and high-performing team.
    • Debugging and troubleshooting ABAP programs as needed. 
    • Supporting SAP upgrades and enhancements, ensuring best practices are followed.


    Qualifications
    • 5+ years of experience in SAP ABAP development.
    • Strong hands-on experience with CDS Views and ABAP on HANA.
    • Proven experience in data migration tools and methodologies.
    • Ability to work effectively in multicultural and geographically distributed teams.
    • Excellent problem-solving skills and attention to detail.
    • Fluent in English and German.
    • SAP Fiori/UI5 experience is a plus. 


    Additional Information
    This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

    Role Description

    This position involves working as a Senior Test Engineer for our R&D team in Chennai, India, focusing on Analytics and Data Management software.

    • Execute test plans and strategies for HBK software, focusing on the development and execution of test scripts for Automated / Interactive testing of product(s).
    • Contribute with other team members to ensure all software errors are identified and reported.
    • Assist with resolution and reproduction of user software problems.
    • Contribute to the development of the software by collaborating with software testers and developers based in Europe.

    Qualifications

    • 5 - 8 years’ experience in similar previous roles.
    • Bachelor of Engineering or Technology degree in Electrical, Electronics, Communication, Instrumentation, Mechanical, Computer Science or Information Technology.
    • Knowledge of testing processes, tools and methodologies.
    • Knowledge / experience of Agile Software Development & Testing.
    • Programming experience (C#, JavaScript or similar).
    • Knowledge and hands-on experience on API Testing using REST API.
    • Knowledge and experience of Continuous Integration (CI) and Continuous Delivery (CD) using Azure DevOps.
    • Knowledge on UX testing.
    • Knowledge and experience working on Jira would be an advantage.
    • Knowledge on Sound & Vibration Engineering would be an advantage.
    • Candidates who also hold Agile or ISTQB Software Test certification would be an advantage.

    Requirements

    • Attention to detail, thoroughness and clear communication skills.
    • Able to work under own initiative or instruction.
    • Fluent in written and oral English.
    • Working with global teams with shared ownership on deliveries and quality.

    Benefits

    • Opportunity to further your career alongside passionate technology experts.
    • Collaborate closely with colleagues from various business functions worldwide.
    • Freedom with responsibility framework allowing for a good balance between work and family life.
    • Constant development of professional and personal skills in an international and enjoyable working environment.

    We’re building the AI-powered future of maintenance.

    UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.

    What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.

    Why join us:
    • Own the AI-first transformation of an entire industry.
      Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.

    • Real traction, real scale.
      Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.

    • A company where builders thrive.
      We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.

    • Global team, local energy.
      With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.

    • Equity and upside, not just a paycheck.
      Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.

    If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!

    POSITION SUMMARY 

    The Quality Engineer will contribute to testing the entire purview of applications and technical projects at Upkeep: web app, mobile apps, internal apps, APIs, and other technologies developed. The Quality Engineer will plan and make decisions on test execution strategies, approaches and methods across various types of testing such as feature, release, and regression testing, collaborating with the team for transparency, ideation and knowledge-sharing. Additionally, the Quality Engineer will strongly engage with the team to champion Quality processes and feedback across the entire project SDLC, from commitments, estimations, and requirements to scrum ceremonies such as grooming and retrospectives. The use of data and analytics to contribute to decision-making while maintaining creative thought leadership and the ability to adopt multiple perspectives is a strong plus. 

    The role will primarily be manual testing initially, and will grow to include test automation and/or test automation tactical guidance for the assigned project team in addition to manual and planning responsibilities.

     
    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES  
    • Engage as a full member of a fast-paced, iterative project team through collaboration, feedback, ideation and consistent communication.
    • Maintain technology expertise, research, and apply state-of-the-art software testing standards, tools, and practices.
    • Ideate, develop and execute manual software testing and processes.
    • Design, develop, and administer usability test scenarios.
    • Create robust test plans that include requirement validations.
    • Conduct testing and prepare simple, streamlined documentation on progress and results efficiently, while maintaining primary focus on test strategy and execution.
    • Analyze test results and present issues to the development team in real time, ensuring quick feedback loops and regular, transparent communication.
    • Participate in daily team scrums, meetings and ceremonies.
    • Contribute to test automation and lead the project team’s test automation deliverables and strategy as the Quality Subject Matter Expert.
    • Directly participate in team meetings, using strategic questions to explore requirements, identify risks and own the decisions on test coverage.

     

    EXPERIENCE  
    • Senior level of experience and proof of excellence, with at least 2 different companies in work history
    • Solid understanding of the entire Software Development Lifecycle (SDLC) process, including comprehending business and functional requirements, developing automation, and implementing testable solutions when needed
    • Experience in a mature Agile environment with a complete understanding of Agile processes and iterations, including ongoing and real-time communication and equal collaboration with the project team
    • Direct engagement with teams and organizations to ensure strong Quality practices and provide impactful ideation and feedback.
    • Experience with test automation, preferably with mid-level or above javascript knowledge or similar programming language.
    • Experience with using AI for test automation, development, systems engineering, performance testing, accessibility or adjacent experience a plus.

     

    KNOWLEDGE 
    • Exploratory Testing
    • Web, mobile application, and accessibility testing
    • Test Strategy
    • API Testing
    • CI/CD Pipeline
    • Jira/Atlassian or similar project management software
    • Project Management

     

    DESIRED BEHAVIORS 
    • Receptive to change – is flexible and able to quickly pivot. Seeks and adopts improved approaches and processes.
    • Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance. Observes and anticipates changing needs of the team and identifies appropriate adjustments, taking action accordingly.
    • Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary while keeping the team in the loop.
    • Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. 
    • Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. 
    • Communicates ideas – respectfully exchanges information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. 
    • Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  
    • Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. 
    • Act as a good citizen of UpKeep.  

     

    COMPENSATION 

    This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

    The pay range for this role is $140,000 - $150,000 USD per year.

    Company History & Product:

    UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.

    Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.

    We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve.  In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.

    Backed by $50 million from Insight PartnersEmergence CapitalMucker, and Y Combinator, we're not just building software.  We're defining a new category for the built world.
     
     
    Learn More!
     
     
    At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
    Thumbtack helps millions of people confidently care for their homes.

    Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

    About the Internal Tools Team

    The Internal Tools team is made up of 3 groups -- IT Infrastructure & Operations, Business Applications, and Technical Program Management. Together, we deliver trusted, scalable, secure services and infrastructure to empower Thumbtack employees with the tools they need to get work done. We partner with the business and own our platform of internal tools throughout their lifecycle — intake, prioritization, buy/build, implementation, support, and retirement.

    About the role

    As a Senior IT Systems Engineer on the IT Infrastructure team, you’ll build, support, and scale our internal systems, handle inbound IT Infrastructure requests from the business, and triage and handle escalations from our IT Support team. You’ll collaborate with engineers, program managers, leaders and partners to execute projects and implement and maintain our infrastructure, systems and integrations. You will leverage your knowledge of SaaS systems administration, cloud-hosted services, authentication/access systems and security tools to solve challenges big and small. You are an excellent communicator with a passion for technology and delivering world-class services.

    What you’ll do
    • Act as a primary administrator for Okta, Google Workspace, Atlassian, Slack, and other key SaaS tools
    • Partner with IT and other teams to implement and maintain integrations with other platforms / tools
    • Serve as an escalation point for our IT Support team, troubleshooting complex technical problems, documenting processes as needed.
    • Triage and handle inbound IT Infrastructure requests from the business, including scoping requirements to implement SSO and other integrations, configuration of SaaS tools, and leveraging and troubleshooting automations to solve inefficient business processes.
    • Collaborate with and enable cross-functional teams across the business to improve efficiency via systems and automation architecture, strategy and direction, and AI tools. Improve the quality, reliability, and supportability of existing infrastructure.
    • Manage data, security, and legal governance processes and maintain compliance with security standards (least-privilege access, patching, two-factor authentication, VPN)
    • Proactively monitor systems health, identify, troubleshoot and resolve advanced issues, and participate in on-call rotation for critical components & changes (change/incident management)
    • Lead technology projects to completion with a focus on delivering business value, leading through change, and fostering continuous process improvement
    • Build and manage relationships, roadmaps and costs for vendors and 3rd-party partners
    In order to be successful, you must bring
    • 4+ years IT systems experience in a distributed, enterprise IT environment
    • Proven track record administering core IT platforms like Okta, Google Workspace, Atlassian, and Slack.
    • Proficiency in building automations using tools like Okta Workflows, Jira Automations, and Slack Workflows
    • Excellent working knowledge of identity access management systems, services and protocols (SAML, SCIM, LDAP, OAuth2.0/OIDC), and some proficiency in scripting languages (Python (preferred), Shell)
    • Familiarity with cloud platforms like AWS or GCP; experience with AI tools and concepts
    • Excellent strategic thinking, analytical and problem-solving skills; ability to make thoughtful technical proposals, provide root cause analysis and demonstrate results through testing and metrics, and drive engineering excellence
    • A great teammate mentality and ability to be a partner and mentor who has outstanding communication and interpersonal skills, works well cross-functionally, and thrives in a fast-paced, virtual first environment
    • Understanding of security and compliance methodologies and practices, including experience with security incident response processes and tools.
    • Significant experience with any of the following systems (the more the better): Palo Alto Networks, Okta, Google Workspace, Atlassian (Jira, Confluence, Jira Service Management, Jira Assets), Jamf.
    • Knowledge of Agile and ITIL methodologies, formal project management experience
    • Okta, Google Workspace, Palo Alto Networks, Atlassian, and/or AWS Professional certifications
    • Working knowledge of IT security best practices such as DevSecOps, threat modeling, basic attack countermeasures, and tools such as: DevSecOps, CASB, DLP, SIEM, and SOAR

    Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

    Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com

    If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

    Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.
     
    We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
     
    Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
    About the role:
    As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting.
    Responsibilities:
    • Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
    • Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
    • Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
    • Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
    • Automate operations and engineering. Focus on automation so we can spend energy where it matters.
    • Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.
    What we are looking for:
    • 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
    • Deep proficiency with coding languages such as Golang or Python.
    • Deep familiarity with container-related security best practices.
    • Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns.  Experience with GPU-enabled clusters is a bonus.
    • Production experience with Kubernetes templating tools such as Helm or Kustomize.
    • Production experience with IAC tools such as Terraform or CloudFormation.
    • Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
    • Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
    • Production experience with database software such as PostgreSQL
    • Experience with GitOps tooling such as Flux or Argo.
    • Experience with CI/CD such as GitHub Actions.

    Perks & Benefits:

    • Paid parental leave to support you and your family
    • Monthly Health & Wellness allowance
    • PTO: 28 days in Berlin 

    Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

    We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

    Job Summary
    We are looking for a hands-on and technically proficient IT Engineer with 3–5 years of experience to support and maintain our organization's IT systems, devices, and network infrastructure. The ideal candidate will have a strong foundation in troubleshooting hardware and software issues, ensuring system uptime, and maintaining IT and security standards across the organization.

    This role is critical to the health of our IT operations and involves day-to-day support of end-user devices, network components, servers, and IT asset lifecycle management.

    Key Responsibilities
    Device & Hardware Support
    Diagnose, repair, and troubleshoot issues related to laptops, desktops, printers, peripherals, and servers.
    Perform OS and software installations, upgrades, and patch management.
    Manage inventory and documentation of all hardware devices.

    Network & Connectivity Support
    Resolve network-related issues (LAN, WAN, VPN, Wi-Fi, switches, routers).
    Assist in the configuration and monitoring of firewalls, DHCP, DNS, and other network services.
    Work with senior engineers to optimize and maintain network performance and uptime.

    Infrastructure & System Maintenance
    Support on-premise and cloud-hosted environments (e.g., Windows/Linux servers, Active Directory, Office 365).
    Execute regular system health checks, maintenance tasks, and updates.
    Help with backups, restores, and disaster recovery processes.

    IT Security & Compliance
    Follow IT security best practices and support implementation of endpoint protection tools, patching, and access control policies.
    Assist in conducting regular IT audits and vulnerability remediations.
    Ensure compliance with internal standards and support external audits where necessary.

    IT Operations & Asset Management
    Maintain accurate records of all IT assets using asset management tools.
    Support hardware/software procurement and lifecycle management.
    Monitor support requests via helpdesk/ticketing systems and ensure timely resolution.

    Skills:
    Required Skills & Qualifications
    Technical Skills
    3–5 years of experience in IT support, infrastructure maintenance, or system administration.
    Solid understanding of hardware troubleshooting for laptops, desktops, and servers.
    Experience with network support: TCP/IP, DHCP, DNS, switching, and routing.
    Proficiency in Windows and/or Linux system administration.
    Familiarity with Active Directory, Office 365, antivirus tools, and backup solutions.
    Exposure to tools for IT asset management, remote support, and ticketing (e.g., Jira, ServiceNow).

    Soft Skills
    Strong analytical and problem-solving mindset.
    Ability to prioritize and manage multiple technical issues simultaneously.
    Excellent interpersonal and communication skills.
    High level of responsibility and attention to detail.

    Preferred Qualifications
    Certifications such as CompTIA A+, Network+, Microsoft Certified: Windows Server/Modern Desktop, or CCNA.
    Experience in scripting or automation (PowerShell, Bash) is a plus.
    Prior involvement in IT projects or infrastructure upgrades.

    About Us

    We are Regiondo, Checkfront, and Rezdy—three leading brands united under one mission: empowering experience providers worldwide to grow, thrive, and deliver unforgettable moments. Fueled by teamwork and the combined strength of our brands, we are dedicated to equipping tour, activity, and experience providers with the tools they need to succeed.
     

    We believe experiences shape who we are—creating lasting memories, fostering connections, and offering fresh perspectives on the world. With this vision at our core, we help 20k+ businesses globally, processing more than $10 billion in bookings to date. Our solutions enable operators to streamline operations, manage online bookings, boost sales, and enhance customer experiences—whether it’s simplifying the booking process, expanding reach through multiple sales channels, or giving providers the freedom to focus on creating memorable experiences.
     

    With teams across Europe, North America, Australia, and beyond, we are a fast-growing organization passionate about technology, creativity, and collaboration. Our strong foundation and deep industry expertise allow us to deliver reliable, scalable, and customer-centric solutions that empower businesses and transform the way people experience the world.

    Joining us means becoming part of a dynamic, hard-working, global team shaping the future of the tours and activities industry.

    We live by three core values:

    • Be a Trusted Guide: Support our customers and each other with expertise and integrity.
    • Shape the Future: Drive innovation and improvement in everything we do.
    • Be Proud of the Journey: Celebrate successes and learn from challenges along the way.

    Join our team to be part of a dynamic company that is transforming how businesses in this sector operate and succeed.


    About the Role

    We are looking for an enthusiastic senior staff platform engineer who plays a critical role in defining everything surrounding the cloud architecture landscape, guiding your peers and wider development teams along with providing assistance to mission critical projects.

    The position requires deep expertise in AWS, CI/CD, Observability tooling, Security, Disaster Recovery, Incident Management, FinOps and Automation.  As a technical leader you will be leading the development and adoption of our AWS infrastructure and working closely with software development teams to ensure the reliability and scalability of our systems.

    Your technical expertise along with soft skills will be the key to unlocking the full potential of this role and underlying impact.

    What you will do

    • Leading technical discussions internally and with wider software development teams
    • Influencing and guiding on cloud development best practices
    • Continuously evolving and optimizing existing platform for maintenance, scalability and cost benefit
    • Fostering a culture of technical excellence through means of close collaboration
    • Making an impact by focusing on the most critical project areas of the business
    • Mentoring and coaching developers at all levels, fostering a culture of technical excellence through pair programming, design reviews, and code reviews

    What we are looking for

    • 5+ years of experience in DevOps or Platform Engineering, with a focus on scalable infrastructure, automation, and cross-team collaboration.
    • Proven ability to build CI/CD pipelines for various languages (Node, Java, PHP) using tools like GitHub Actions, Jenkins, and ArgoCD.
    • Strong proficiency in scripting and coding with Bash, Node, and Python.
    • Extensive experience with Infrastructure as Code (IaC) tools, including Terraform and CloudFormation.
    • Deep expertise with AWS, covering a wide range of services.
    • Practical experience with containerization (Docker, Kubernetes) and supporting cloud architecture.
    • Familiarity with observability tooling (Grafana, Prometheus, Datadog, Elastic) and AWS security services.
    • Understanding of AWS Well-Architected Principles and robust infrastructure architecture.
    • Experience with implementing disaster recovery processes and a strong awareness of cloud cost control.
    • Excellent collaboration and communication skills, with the ability to execute initiatives efficiently.


    Perks and Benefits

    • An environment that empowers you to learn, grow, and make a meaningful impact. 
    • Be a part of a fast-growing, ambitious company where your work directly drives results.
    • Work with ambitious, driven, and like-minded professionals in a collaborative and dynamic environment. 
    • The chance to be a part of a dynamic and innovative company that is making a difference in the tour and activity sector. 
    • A regionally competitive benefits package:

    Experience Requirements
    Experienced

    An MSP based in Stoke-on-Trent is looking for an experienced 3rd Line IT Support Technician to manage complex support tickets escalated from 1st and 2nd line engineers, perform advanced troubleshooting, and resolve a wide range of technical issues across client environments.

    This role is ideal for a proactive problem-solver with deep technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service.

    As the 3rd Line IT Support Technician your key responsibilities will be:

    • Handle complex incident and problem tickets escalated from 1st and 2nd line engineers.
    • Provide advanced troubleshooting and root cause analysis for hardware, software, server, and network related issues.
    • Act as a senior point of contact within the service desk, offering mentoring and technical guidance to junior engineers and apprentices.
    • Maintain clear and detailed technical documentation and contribute to the knowledge base.
    • Liaise with clients to provide updates and explanations regarding ticket resolution progress.
    • Champion service desk efficiencies and support process improvements.
    • Ensure all work adheres to internal SLAs and complies with industry best practices.
    • Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and ensuring timely resolution of issues.

    The 3rd Line IT Support Technician will be able to demonstrate the following skills and attributes:

    • Proven experience in a senior or 3rd line IT support role, with at least 5 years in technical support and 2+ years at a senior level, ideally within a Managed Service Provider (MSP) environment.
    • Advanced knowledge of Microsoft Windows Server platforms and domain infrastructure including Active Directory, Group Policy, DNS, and DHCP.
    • Strong hands-on experience with Microsoft 365 services, including Exchange Online, SharePoint, and Azure AD (Entra ID), with exposure to Conditional Access, Intune, and Defender for Endpoint.
    • Proficient in managing virtualization technologies such as VMware ESXi and Microsoft Hyper-V.
    • Confident in configuring and maintaining firewalls, with a strong understanding of network security best practices and cybersecurity principles.
    • Skilled in implementing and managing backup solutions and disaster recovery plans.
    • Excellent analytical, diagnostic, and problem-solving skills, with the ability to manage escalations independently and work with minimal supervision.
    • Familiarity with ITSM frameworks, ideally with ITIL Foundation certification or working knowledge of service management best practices.
    • Experience with networking and hardware vendors such as Ubiquiti Unifi, Watchguard, SonicWall, Draytek, Ruckus, TP-Link, and Synology.
    • Bachelors degree in Computer Science, Information Technology, or a related discipline (preferred but not essential).

    Your work will mainly be remote and ticket-based, occasional on-site visits may be required to meet specific client needs.

    Appointment will be subject to right to work checks and satisfactory references.

    If this sounds like the 3rd Line IT Support Technician position for you, click apply now and send us your CV!

    Who We Are

    TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. 

    TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom:

    In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. 

    It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day. 

    What you are

    You thrive on working well with others. You make the people around you better. You love to collaborate with fellow team members, customers, field engineers, executives, and inspire them to do their best.

    You relentlessly strive to excel in your craft. You are passionate about delivering delightful customer experiences. You take ownership of all the aspects of the customer journey from beginning of case creation, to resolution.

    You consistently seek understanding and clarity. You look at every interaction as an opportunity to learn. You aren’t afraid to ask questions. You have the humility and confidence to not be the smartest person in the room.

    What You Will Do
    • This position includes working with customers to address customer technical issues. You will be the responsible to investigate end-to-end stability, scale and performance issues reported by TetraScience customers.
    • Drive issues to resolution and/or identify workarounds to unblock customers either individually or by partnering with product and the engineering teams.
    • Simulate customer issues in lab to reproduce performance & scalability issues to increase product reliability.
    • You will be the steward of the customer support to the engineering escalation process, increasing efficiency by streamlining communication with customer success, by triaging, extracting, and documenting relevant information
    • Develop tools, scripts, benchmarks, and documentation to scale yourself individually, and help customer support diagnose, troubleshoot, extract relevant information, and in cases, fix issues to reduce mean time to resolution.

    Requirements

    • 7+ years of experience with a proven track record of excellence in Performance, Scale, Resiliency and Customer Support
    • Experience resolving technical support issues and escalations efficiently
    • Must have troubleshooting experience with API and various types of integration at scale in AWS
    • Must have experience with CloudNative platforms and applications, Micro-services, Docker and SaaS deployments
    • Must have experience with at least two of the following technologies: Databases, NoSQL, Kafka/Queueing Service, or Elastic Search
    • Experience in one or more of the scripting or programming languages: Python, PHP, JavaScript, React, Go or Java
    • Demonstrated experience of debugging software reliability issues in a distributed environment
    • Must have excellent interpersonal and communications skills. Must be self driven, innovative, and willing to take initiative.
    • Strong familiarity with using CRMs like Zendesk or Salesforce
    • Bachelor's degree in engineering, or technical related field

    Benefits

    • Competitive Salary and equity in a fast growing company
    • Supportive, team oriented culture of continuous improvement.
    • 100% employer paid benefits for all eligible employees.
    • 401K
    • Generous paid time off (PTO)
    • Flexible working arrangements - Remote work + Boston office as needed


    About the company

    TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate.

    About Us

    We are looking for a talented infrastructure security engineer to join our team and help protect our platform, systems, and user data. As a Security Engineer, you will be instrumental in identifying vulnerabilities, implementing and improving security controls, and ensuring that security is embedded into our products from the ground up.

    What You'll Do
    • Design and build security-focused infrastructure primitives and integrate them into our existing products and development processes
    • Perform technical security assessments, code audits, and design reviews
    • Lead remediation of prioritized issues across our technology stack
    • Partner with engineering teams to design and deploy solutions which are inherently secure
    • Conduct assessments to identify current and new attack vectors against our products and services
    • Help run penetration testing and our security-related compliance efforts
    • Advocate for security best practices throughout the organization
    What You Need
    • 5+ years of experience building software with at least 2 years focused on platform, infrastructure, and/or security
    • Strong understanding of web application security, cloud security (GCP preferred), and secure coding practices
    • Proficiency in at least one general purpose programming language (TypeScript experience preferred)
    • Experience with authentication and authorization systems
    • Strong communication and interpersonal skills, with demonstrated experience collaborating across functions
    • Desire to work in a fast-paced environment, continuously grow, and master your craft
    Nice to Have
    • Experience with TypeScript and GCP (GKE and other core services)
    • Experience with Terraform infrastructure as code
    • Background in developing security tooling and automation
    • Experience working on identity and access management systems
    • Demonstrated ability to make hard prioritization decisions in security controls

    The base salary range for this role is $187,000- $227,000/year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.

    About Descript

    Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 — with a proven CEO and the backing of some of the world's greatest investors (OpenAI, Andreessen HorowitzRedpoint Ventures, Spark Capital). 

    Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.

    Benefits include a generous healthcare package, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're looking to hire people who are local and able to join us at the office when needed. We're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. But we do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person. 

    Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive. 



    Company Description

    BUMP provides secure charitable lottery and fundraising platform solutions to most recognizable professional sports foundations and well-known and distinguished not-for-profits across North America. BUMP is a division of Canadian Bank Note Company (CBN).

    CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming.

    Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at BUMP. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

    At BUMP we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

    • An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
    • Best-in-class health, medical, and life insurance benefits;
    • Access to virtual and telehealth services and apps; and
    • Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.


    Job Description

    Internal Job Title: Full Stack Developer
    Job Type: Permanent, Full-Time
    Job Location: Canada
    Work Model: Remote (Canada)

     

    Position Summary

    As a Full Stack Developer in our BUMP group, you will design, build, and maintain the enterprise level digital platforms that we develop for charities and not-for-profits. These fundraising solutions help our partners significantly change people’s lives and communities for the better. In this position, you will be exposed to the full system as you participate in large-scale projects while mentoring other team members. Your expertise will also be leveraged to shape and guide our technology roadmap.

     

    Duties and Responsibilities

    • Design and Development
      • Facilitate the design and development of multi-tenant auto scaling solutions using the latest technologies.
    • Solution Architecture
      • Work on end-to-end solution architecture for large scale Lottery and Gaming projects.
    • Technical Support and Mentoring
      • Provide 2nd level technical support and mentoring to Service Desk and Technical Support teams.
      • Mentor junior level developers.
    • Various other duties and responsibilities


    Qualifications

    Knowledge and Experience

    • Bachelor’s degree in Computer Science, Information Technology or related field or an equivalent combination of relevant education and additional work experience
    • Knowledge of the following:
      • OWASP principles and secure coding practices
      • Agile development methodologies
      • UI/UX design principles
      • DevOps practices and tools (asset)
      • Cloud computing (asset)
    • 5+ years of software development experience with relevant technologies
    • Experience developing Point of Sale, payment processing, and eCommerce solutions
    • Experience with relevant AWS technologies is an asset

    Technical Environment

    • Programming Languages: Typescript, PHP 8.0+, SQL, GraphQL
    • Frameworks and Libraries: React, Laravel
    • RDBMS: MySQL
    • Containerization: Docker, AWS (ECS, ECR)
    • Cloud: AWS (ALB, ASG, S3, Cloudfront), Azure
    • DevOps: Azure DevOps

    Soft Skills and Characteristics

    • Critical thinking skills
      • Analysis, problem solving
    • Interpersonal skills
      • Communication, teamwork and collaboration, leadership
    • Organization/time management/prioritization skills
    • Growth mindset
    • Self-directed
    • Adaptable

    Mandatory Requirements

    • Fluency in English (reading, writing, speaking)
    • Ability to travel domestically (or) internationally (passport required) approx. 1 weeks/year


    Additional Information

    CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit www.cbnco.com.

    As an Equal Opportunity Employer, Canadian Bank Note Company, Limited is committed to achieving a skilled workforce that reflects the diversity of the Canadian population. We encourage applications from women, visible minorities, people with disabilities and Aboriginal people. Canadian Bank Note Company Limited is committed to developing inclusive, barrier-free selection processes and work environments.  

    If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require. 



    Company Description

    Are you ready to trade your job for a journey? Become a FlyMate!

    Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

    What more do we need to truly be unstoppable? Perhaps, that is you! 


    Who we are: 

    Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. 

    Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

    With over 1,200  global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.



    Job Description

    The Opportunity:

    We, at Flywire, are looking for an experienced Sr. Software Engineer II, ideally with a background in FinTech. Your primary responsibility will be to build and maintain the platform that supports the money movement of our industry leading payment engine moving hundreds of millions everyday. 

    You will be joining a team in charge of designing new functionalities and improving the current capabilities to improve speed, cost and scalability of our product. Thus, a commitment to collaborative problem solving, pragmatic design, building quality products and to convey the sensation that the product is the responsibility of all the team is essential. You will be responsible for ensuring high quality code in a team defined timeframe. 

    • Write clean, high quality, testable, secure, maintainable and extendable code
    • Solve items such as challenging bugs and production issues within the development environment
    • Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
    • Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results
    • Understand scalability and performance status and make improvement for scalability
    • Drive change and improvement in all phases of the development lifecycle
    • Partake in the recruitment process by identifying and exciting great talent
    • Ensure the best possible performance, quality, and responsiveness of the applications
    • Contribute to the product vision by collaborating with Product Managers and stakeholders
    • Drive initiatives to lead projects as well as mentor team members


    Qualifications

    Here’s What We’re Looking For:

    • 8+ years of experience in web application development 
    • Experience in designing, developing and supporting scalable, performant and reliable web applications and distributed systems
    • Seasoned in techniques such TDD and BDD
    • Proficient working with continuous integration and delivery (CI/CD)
    • Understanding of relational databases 
    • Strong understanding of object-oriented fundamentals
    • Great understanding of the other disciplines in the cross functional team: QAs, Product and SREs
    • Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and support
    • Fluent in English, as it is the company’s working language 
    • Experience in FinTech or the payment industry will be appreciated
    • The ability to deliver high quality code and learn quickly

    Technologies We Use:

    • Ruby or Java 
    • React
    • JavaScript, HTML5, and CSS3 
    • System management: Linux, MySQL, MongoDB, Redis, Sidekiq, AMQP, ElasticSearch,
    • Machine Learning
    • Cloud platform: AWS

    Our Culture:

    • We are a global company. Our engineering team is distributed across 3 continents and 4 different countries so remote work is allowed!
    • Our engineering practice is shaped around concepts including Agile, Lean, and Extreme Programming. Each team has a high level of autonomy to organize themselves in the way they consider more appropriate to execute their mission.
    • We actively engage in knowledge sharing by hosting internal cross-discipline events.
    • We are active in contributing to open source whenever possible.
    • We contribute to our local communities by hosting different events, Meetups, etc


    Additional Information

    Submit today and get started!

    We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

    Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #LI-Remote

    We Make Remote Work Remarkable • TopTalent from LatAm

    Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

    We need an English-fluent Sr Frontend Engineer, based in Latin America, available to work remotely.

    We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

    Are you the one we are looking for?

    Responsibilities:

    • Develop and maintain modern, responsive, and user-focused web applications.
    • Collaborate closely with design and product teams
    • Ensure frontend performance and accessibility best practices
    • Build and sustain frontend CI/CD workflows
    • Write clean, maintainable, and well-documented code
    • Participate in and lead code reviews, technical discussions, and architecture decisions

    Requirements:

    • 8+ years of professional experience in frontend development using React
    • Bachelor’s degree in Computer Science, Engineering, or a related field.
    • A master’s degree is preferred.
    • Strong portfolio showcasing innovative and user-centric web applications.
    • Strong coding skills using a typed programming language.
    • Strong proficiency in TypeScript, HTML5, CSS3, and modern frontend frameworks (e.g., Next, Remix).
    • Experience with state management libraries (e.g., Redux, Vuex) and asynchronousprogramming.
    • Strong UX/UI design intuition and the ability to collaborate effectively with product and design teams.
    • Experience designing and consuming RESTful APIs and integrating frontend applications with backend services.
    • Strong proficiency with version control systems (e.g., Git).
    • Strong proficiency with build tools (e.g., Webpack), and frontend testing frameworks.
    • Excellent problem-solving skills and a passion for delivering high-quality software solutions.
    • Experience with server-side rendering and performance optimization techniques is preferred.
    • Familiarity with CI/CD pipelines and automated testing frameworks (e.g., Jest, Cypress) is also preferred.
    • Previous experience in a leadership or ownership role for frontend applications is preferred.
    • Knowledge of cybersecurity principles and best practices is desirable

    Compensation:

    • The Salary range offered for this position varies from (USD) $4,200 - $5,000 per month, depending on seniority and skillset.
    • This is a one-year project with the potential for extension, depending on performance and business needs.
    • This position is for an independent contractor, through a payroll platform.
    • The talent will work REMOTELY allocated at our client. 

    Here are the steps for this process:

    Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding. 

     

    Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process. 

    Note for Candidates Approached Directly:
    If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting.

    Thank you!

    We are looking for a Data Analytics Engineer to join our passionate and diverse Data Team. Treatwell is an organisation built on data, but we’re just getting started. In this role, you will be instrumental in shaping our future by ensuring that our data models and analytical capabilities adapt to the rapid pace of our business.

    As part of the Data Domain Team, you will take ownership of the end-to-end delivery of our data products designed to empower analysts, product managers, and key business stakeholders with valuable insights. You will collaborate closely with various teams to understand their needs and translate them into actionable data assets. 

    In this role, you will leverage your expertise in SQL and data model design to deliver the right data in the best format through self-serve tools. We value open-source platforms such as DBT, Airbtye, Docker, Gitlab and Airflow orchestration in our tech stack. Our services run on a modern cloud platform using Amazon AWS, including Redshift, ECS, Lambda, Cloudwatch, S3, EMR, EC2, Athena. Additionally, we incorporate third-party tools like Fivetran, Monte Carlo, Looker, JIRA, and Slack, while continuously evaluating new technologies to enhance our data strategy.

    About Treatwell

    Hi, we’re Treatwell. Nice to meet you.

    We’re a team of 500 (and growing) passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading booking platform, working with over 31,000 salon partners across 13 countries and processing over 4 million bookings every month. And….breathe.

    But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.

    If this excites you, we might have just the role for you.

    You will be responsible for:

    • Collaborate with various business teams to understand their needs and create relevant data assets that reveal performance and key action points within their areas 
    • Perform data modelling of core data assets using SQL, DBT, and LookML 
    • Contribute to the strategy and design of data models and the data warehouse
    • Support the discovery and integration of new data from various sources (OLTP, APIs, S3)
    • Empower analysts and business users through self-serve tools, education, and documentation
    • Define and manage data quality, documentation, observability and governance of core data models 
    • Manage data exposures in our BI Tool, Looker, ensuring smooth delivery of data to the business
    • Automate repetitive analyses and tasks whenever possible
    • Foster a data-driven culture and approach to decision-making
    • Collaborate with analysts, stakeholders, and data engineers on broader analytics projects
    • Assist with both ad-hoc requests and the automation of regular reporting for the business

    Requirements

    About You

    • Strong experience with data modelling and data design concepts, especially Dimensional Models (Kimball, Inmon, Data Marts) but also OBT 
    • Excellent SQL skills with a focus on writing performant queries. Experience in other programming languages, such as Python, is a plus
    • A passionate team player who enjoys collaborating and pairing to achieve shared goals 
    • Articulate communicator comfortable discussing technical matters with both engineers and stakeholders at all levels of the business 
    • Experienced in working with and understanding various business functions such as product, marketing, commercial, and finance teams
    • Creative problem solver with an understanding of when a minimally viable solution can deliver 80% of the required needs ahead of a fully perfect solution
    • Proficient with version control principles, git, and the command-line interface 
    • Familiarity with ETL (ELT) Tools such as DBT (preferred), GCP,  SSIS, Databricks, Airflow
    • Analytical mindset with exposure to data warehouses from a previous role
    • You are experienced with BI Visualisation tools
    • Prior experience using DBT and LookML is a plus 
    • You can communicate fluently in English

    Benefits

    We’ll treat you with:

    • 28 days holiday, plus bank holidays
    • Monthly 40 EUR Treatwell vouchers so you can treat yourself too.
    • Growth funds for you to develop and grow with your team.

    Equal Ops

    Treatwell is an ‘Open to All’ employer and warmly welcomes everybody to the team. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

     



    About the company


    We’re Treatwell (hi, hello), and we’re the place to book hair and beauty online. We spend our days working toward our mission to transform the way the hair and beauty community, and their clients, connect. Working isn’t quite the right word though… Our family – yes, we went there – are a collaborative, inspiring, challenging, (modest), group of individuals literally shifting the way the world books hair and beauty. We face our challenges, of course. The biggest one being that 70% of people still book their hair and beauty offline – like phoning the salon or walking straight in. That means, not only do we need a great product, and the right kind of marketing, we need to actually change the mindset of the majority. See? Challenge. With a clear set of values (four specifically; we raise the bar, we put customers first, we are genuinely open, and we work together beautifully), we become a stronger industry leader everyday. But, getting there means constantly evolving our team, and you might be the ideal addition.

    About Neo4j:

    Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

    At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. 

    Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

     
    Our Vision: 

    At Neo4j, we have always strived to help the world make sense of data.  

    As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

    At Neo4j, our Solution Engineers are pivotal to our company’s success. As a critical member of our regional go-to-market team, you will partner with our sales executives to showcase the value of our graph data platform and manage the technical aspects of the sales cycle. You will help organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology.. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

    What Success Looks Like:

    • Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
    • Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
    • Collaborating effectively with Sales, Customer Success, Professional Services, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

    What You’ll Do:

    • Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
    • Actively drive and run the technology evaluation stage of the sales cycles.
    • Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
    • Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
    • Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.
    • Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services.
    • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
    • Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows.
    • Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.
    • Travel as needed to assist in deal creation and closure, and provide support to your team as required.

    What You’ll Bring:

    • 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
    • Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture.
    • Working knowledge of graph databases (Neo4j, TigerGraph, OrientDB, JanusGraph, etc) - a strong plus!
    • Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#.
    • Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.
    • Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
    • Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
    • Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.
    • An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve.

    The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

    In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

    Annual On Target Earnings Range
    $160,000$210,000 USD
    Why Join Neo4j?

    Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. 

    • Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. 
    • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
    • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others
    • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
    • Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
    • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. 
    • Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024.

    Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. 

    One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

    Neo4j Values:

    Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

    (we)-[:VALUE]->(relationships)
    (we)-[:FOCUS_ON]->(userSuccess)
    (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
    (we)-[:ASSUME]->(:Intent {direction:’Positive’})
    (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})
    (we)-[:DELIVER_ON]->(ourCommitments) 

    Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. 

    More information at www.neo4j.com.
    About the Role

    Clipboard Health is looking for highly motivated, customer-focused individuals to join our team as B2B Support Specialists (HCF Agents). This is not a traditional call center role—you will be the frontline account manager for our most valuable business clients: healthcare facilities (HCFs). Your job is to proactively solve client issues, prevent churn, and ensure a seamless experience for our customers.

    We don’t measure success by any 1-2 metric scores alone—we care about whether you truly solve problems and help our business customers succeed.

    What You’ll Do

    Own and resolve customer issues end-to-end – Act as the primary support contact for healthcare facilities, handling phone calls and emails with urgency and precision.
    Prevent churn & drive retention – Identify potential issues before they escalate and work closely with internal teams to retain customers.
    Engage in real-time problem-solving – Handle at least 30 calls and 15 email tickets daily, ensuring that each customer interaction results in a real solution, not just a quick fix.
    Work independently in a fast-paced environment – We seek self-starters who can think on their feet and don’t require micromanagement.

    What We Look For

    🚀 Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
    🚀 Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
    🚀 Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
    🚀 High Accountability – We value people who hold themselves to high standards and consistently deliver results.

    Who Can Apply?

    📌 Experience Level: Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively.
    📌 Education: No specific degree required—we care about what you can do, not just what’s on your résumé.

    Why Join Clipboard Health?

    100% Remote – Always. Work from anywhere in the world.
    Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
    A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.

    📌 Next Steps After Application:

    • The application form also includes basic customer support skill-based questions. Getting any of these questions wrong will result in automatic rejection—these assess your ability to handle real client situations.
    • If you pass the initial screening, you will receive an email with case study instructions within 2-3 days.
    • Check your spam folder! If you don’t see the email, make sure it hasn’t been filtered.

    System Requirements

    To succeed in this role, you must have:
    ✅ A reliable laptop/desktop (no Chromebooks or Linux OS).
    Minimum 20 Mbps wired internet connection.
    Wired headset for clear communication.
    ✅ A quiet, distraction-free workspace.
    ✅ Stable power and internet connectivity.

    Working Hours

    Our customer support operates 24/7 because healthcare never stops. During training, you’ll receive a list of available schedules to rank in order of preference. We make every effort to assign shifts that align with your top choice, and in most cases, we succeed. However, there may be instances where business needs take priority.

     

    Ready to Make an Impact? Apply Now! 🚀

    If you're passionate about helping customers, solving complex issues, and working in a high-growth startup, we’d love to hear from you!

    Our Vision

    We believe in a world where travel companies can innovate freely, growing and accelerating their business, while delivering the experience travelers want and the change the industry needs.

    FLYR is a technology company that unlocks freedom to innovate for the travel industry – eliminating legacy constraints to enable real-time decision making and create the experiences travelers seek. With FLYR, businesses are able to quickly unlock modern retailing capabilities, improve revenue performance and modernize the e-commerce experience.

    Flight Itinerary (About The Role)

    As a Product Support Manager in the IT airline industry, you will oversee the entire L1/L2 support team, ensuring seamless operations, exceptional customer satisfaction, and adherence to SLAs. This role requires a combination of technical expertise, strategic leadership, and strong communication skills to lead a team that supports mission-critical airline applications. You will drive process improvements, mentor team leaders and specialists, and act as a key point of contact for internal and external stakeholders. If you are passionate about operational excellence, team development, and delivering high-quality support services, this position offers an impactful and rewarding opportunity.

    Please note that we require advanced English level for this position. This is a remote opportunity with 10am-6pm (GMT-5) working hours. 

    What Your Journey Will Look Like (Responsibilities)
    • Lead, mentor, and develop a team of Team Leaders and Application Support Specialists to ensure a high-performing and motivated support organization.
    • Conduct regular performance reviews and provide constructive feedback to drive individual and team growth.
    • Foster a collaborative and inclusive team culture, emphasizing continuous learning and improvement.
    • Managing and driving High/Critical severity incidents with L1/L2 and Engineering teams.
    • Oversee the day-to-day operations of the support team, ensuring timely resolution of incidents and compliance with SLAs.
    • Monitor and analyze team performance metrics to identify areas for improvement and implement effective solutions.
    • Develop and maintain processes for incident management, escalation, and knowledge sharing.
    • Serve as the primary point of contact for major customer accounts, ensuring high levels of satisfaction and alignment with customer expectations.
    • Collaborate with Account Managers to manage customer communications and incident reporting.
    • Lead post-incident reviews and present findings to customers and leadership, ensuring transparency and accountability.
    • Develop and execute strategic initiatives to enhance support operations, including automation, tool implementation, and workflow optimization.
    • Collaborate with engineering, product, and data teams to address recurring issues and propose product enhancements.
    • Drive onboarding processes for new customers and ensure seamless integration into the support environment.
    • Manage team schedules, including PagerDuty rotations, to ensure 24/7 coverage and workload balance.
    • Prepare detailed SLA and performance reports for leadership, identifying trends and proposing action plans.
    • Coordinate training programs to upskill team members and align with evolving technology and industry standards.
    What To Pack For This Trip (Qualifications)
    • 5+ years of experience in application support or IT service management, including 2+ years in a leadership role.
    • Bachelor’s degree in computer science, information technology, business management, or a related field (or equivalent experience).
    • Extensive knowledge of any ITSM tool (eg. Jira / Azure DevOps / Service NOW). Preferred Jira experience.
    • Strong understanding of the software development lifecycle and its impact on support operations.
    • Proven ability to lead and develop diverse teams in a fast-paced, 24/7 environment.
    • Exceptional problem-solving skills with a strategic and customer-focused mindset.
    • Experience in managing SLAs, performance metrics, and incident management processes.
    • Excellent communication and interpersonal skills, capable of engaging with technical and non-technical stakeholders.
    • Strong organizational and decision-making abilities, especially under pressure.
    • Proficiency in creating and analyzing reports to drive insights and improvements.
    • Good English written and verbal communication skills.
    Optional Carry-On (Preferred Qualifications)
    • Knowledge of the airline industry processes and systems.
    • ITIL or related certifications.
    • Experience with cloud computing platforms and observability tools.
    First-Class Amenities
    • Indefinite-term contract
    • Private Medical Insurance
    • Sodexo Food vouchers
    • Bonus for extralegal transport
    • 22 days of vacation
    • Internal technology training and tech sessions
    • Team building events
    Our Commitment to Equality
    Here at FLYR, we’re committed to growing with intention, having our teams better reflect the world around us. We strive to create an environment of inclusion and even more importantly, belonging, where psychological safety, empathy, and human connection are at the center of our leadership principles. Not only does this enable us to create better products and have a better work environment, it’s good for the bottom line and it’s the right thing to do.
     
    FLYR provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetics, marital or veteran status. In addition to federal law requirements, FLYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.
     
    Privacy Policy
    All applicants, including those based in California or the EU, are encouraged to review our Privacy and Cookie Policy.
     
    #LI-Hybrid

    About Leadex Systems

    Leadex Systems is a niche software consulting company and a long-time MuleSoft partner. We provide best-in-class API Management solutions in the Middle East and Europe. Our team of 60 like-minded professionals combines technical expertise with domain knowledge in digital banking, finance, and e-commerce. We embrace proactiveness, continuous learning, team spirit, and commitment to customer success.


    Position Summary

    We are seeking a QA Engineer to join our team on a FinTech integration project for a prominent client based in Jordan.


    Our team composition: a Project Manager, a Systems Analyst, a MuleSoft Architect, 8 MuleSoft Developers, 3 QA Engineers, and a DevOps Engineer.


    Responsibilities:

      1. Testing Integrations and APIs
        • Plan, design, and execute tests for API and integration flows, ensuring alignment with project requirements and client standards.
        • Develop, maintain, and execute test cases for system, functional, and integration testing to confirm data flow accuracy across services.
        • Identify, document, and track bugs and issues in collaboration with developers and architects.
      2. Building and Refining Test Flow and Processes
        • Design end-to-end test flow strategies that cover functional and regression tests across various systems and applications.
        • Collaborate with technical and non-technical team members to map testing processes, improving quality control and ensuring clear documentation of procedures.
      3. Client Communication and Feedback Integration
        • Engage with client stakeholders to understand testing needs and communicate findings and solutions effectively.
        • Provide timely and clear updates on testing progress and issues, contributing to proactive decision-making and project success.


      Skills and Qualifications:

        • 1+ years of experience in Quality Assurance, with a focus on backend, integration, and API testing.
        • Hands-on experience testing REST APIs using tools like Postman.
        • Basic understanding of event-driven architecture, including experience working with Kafka, RabbitMQ, or similar message brokers.
        • Familiarity with API flows, including publishing/subscribing to events, asynchronous communication, and validating message contents.
        • Basic knowledge of SQL for querying databases and verifying data integrity.
        • Comfortable using bug tracking tools such as Jira.
        • Analytical mindset with attention to detail, able to identify edge cases and suggest improvements to the QA process.
        • Motivated to learn and grow, proactive in communication and comfortable working in distributed teams.
        • Confident in spoken English at a B2 level or higher.


        We offer:

        • An exciting project with on-the-edge technology in one of the most dynamic industries.
        • A community of professionals to work and have fun together.
        • Flexibility in terms of location to work from: we consider applicants from all locations.
        • Flexible work schedule.
        • 21 days of vacation.
        • 5 sick days.


        Let's get to know each other!